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PRIVACY POLICY

River City Volleyball Academy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following information when you use our website or services:

 

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing information

  • Mailing address

  • Athlete name and age (if registering a minor)

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Booking & Account Information

  • Class or course registrations

  • Membership purchases

  • Payment history

  • Attendance records

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Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

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Payments are processed securely through third-party providers. We do not store full credit card details.

2. How We Use Your Information

We use your information to:
 

  • Process bookings and payments

  • Manage memberships and accounts

  • Send confirmations and reminders

  • Communicate updates about classes or policies

  • Improve our website and services

  • Send marketing communications (if you opt in)
     

You may unsubscribe from marketing emails at any time.

3. Sharing of Information

We do not sell or rent personal information.

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We may share information with trusted third-party service providers, including:

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  • Booking platform providers

  • Payment processors

  • Email marketing services

  • Analytics tools

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These providers only use data as necessary to deliver services on our behalf.

4. Cookies & Tracking

Our website may use cookies and analytics tools to improve user experience and monitor performance.

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You may adjust browser settings to disable cookies, though some features may not function properly.

5. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no online system can be guaranteed 100% secure.

6. Children’s Privacy

We collect information about minors only for the purpose of booking and participation in programs and only with parent or guardian consent.

7. Your Rights

You may request to:

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  • Access your data

  • Correct inaccurate information

  • Delete your account (subject to legal obligations)

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To submit a Data Subject Access Request, contact us at:
team@rvavolleylab.com

8. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of any updates.

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